Facilities
Synergy Solutions operates from seven US-based call centers and through a partner network of sites in the Philippines. Synergy Solutions' corporate headquarters is in Phoenix, AZ and adjacent to Synergy's largest call center.
The Phoenix call center is a 25,000 square foot, fully remodeled, stand-alone building. This state-of-the-art blended contact center includes 220 fully automated customer contact workstations, a computer aided training center, and an Internet library. The contact center is built adjacent to Synergy Solution's secured corporate office and data center allowing for hands-on involvement by the Synergy Solutions management team.
Phoenix Call Center
4451 East Oak
Phoenix, AZ 85008
Phone - 602-296-1699
Toll-free - 800-547-0504
Fax - 602-296-1695
Contact: James Cannata, Center Manager jrcannata@callsynergy.com
Synergy opened in Vestal, NY in September 2000 and in 2005, moved to an upgraded facility with additional capacity in neighboring Johnson City, NY. Recently expanded to 175 web-enabled seats, this center offers inbound and outbound teleservices.
Johnson City Call Center
701 Azon Road
Suite 115
Johnson City, NY 13790
Phone - 607-729-5000
Fax - 607-729-5229
Contact: Ron Gruss, Center Manager rxgruss@callsynergy.com
 The Bemidji, Minnesota contact center opened in February 2001. It houses 120 web-enabled seats and is configured to handle both inbound and outbound teleservices.
Bemidji (MN) Call Center
1018 Industrial Park Drive SE
Bemidji, MN 56601
Phone - 218-444-0300
Fax - 218-444-0309
Contact: Tina Lisell, Regional Operations Director tmlisell@callsynergy.com
The center located in Milbank, South Dakota opened in January 2004. This 80 seat center is completely web-enabled and handles inbound and outbound programs.
Milbank (SD) Call Center
107 Flynn Dr.
3rd Floor
Milbank, SD 57252
Phone – 605-432-6884
fax - 605-432-9404
Contact: Zain Bylander, Center Manager ztbylander@callsynergy.com
Synergy Solutions' call center in International Falls, MN was acquired in October 2005. This center has 60 web-enabled seats that are capable of handling both inbound and outbound teleservices.
International Falls (MN) Call Center
1925 Pine Valley Circle
Suite 4
International Falls, MN 56649
Phone – 218-283-9125
Fax – 218-283-9287
Contact: Tina Lisell, Regional Operations Director tmlisell@callsynergy.com
Synergy Solutions' operates a 119 seat state of the art inbound and outbound contact center in Fort Kent, ME. The center opened in March 2007.
Fort Kent (ME) Call Center
69 Pleasant Street
Fort Kent, ME 04743
Phone – 207-834-4499
Fax – 207-834-2877
Contact: Karen Deprey, Center Manager kldeprey@callsynergy.com
Synergy Solutions' call center in Pensacola, FL was acquired in October 2008. This center has 140 web-enabled seats that are capable of handling both inbound and outbound teleservices.
Pensacola (FL) Call Center
100 W. Garden Street
Suite 200
Pensacola, FL 32502
Phone – 850-390-4099
Fax – 602-325-3640
Contact: Josh Kissel, Center Manager jdkissel@callsynergy.com
|
